Ascend has been our IT company for several years. They are always quick to respond, very knowledgeable, and super helpful. Each person I’ve spoken with genuinely seems to love the job.
Ascend provides professional services "with a heart." They are very good at fixing your broken technology, but they also genuinely care about the success of their clients. The desire to make technology work for your business is mixed with a great set of company values. They care about each other, their clients and ongoing learning/excellence in their field. I am grateful for their support and friendship!
Ascend Technology Group is the best managed IT services I've ever worked with. They are an amazing backup to my small IT department and I always have the piece of mind that they will be able to solve anything I can't, or take things off my plate if I don't have time.
I worked with three different Ascend professionals in the course of getting everything set up (only because I am particular about certain things). Every single one of them was responsive, knowledgeable, quick, and generally proficient in their various capacities. I've interacted a LOT of IT people through my career. Troy, Nathanael, and Cody (apologies if misspelled) were top tier in their roles for understanding my needs, getting the job done, and equipping me with what I needed to know. Glad to have people like that watching my back.
Roy provided me with prompt, excellent service to solve my issue! Thank you!
"Experience unparalleled responsiveness with Ascend. Ascend has an exceptional customer service team that is dedicated to promptly addressing every request. You can count on their knowledgeable and efficient staff to deliver excellence every step of the way!"
Couldn't imagine starting or running a business without them. Professional, knowledgeable and without a doubt incredibly patient with those of us who need a little extra help in the tech realm! What's a DDR5? Yeah, I don't know either, but they do. Was he in Star Wars? See what I mean? Just let them handle all that so you can run your business.
The staff at Ascend is always pleasant and helpful in every situation that I have been faced with, plus they are timely in their response and expedient in their resolve.