Worry Less, Focus More.

Your business deserves a proactive IT partner that keeps your data secure and your team productive so you can focus on doing your best work.

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Managed IT Services

Running a business is hard enough without constant IT problems. Ascend takes care of everything from cybersecurity to support.

Here's How

Co-Managed IT Services

We partner with your IT staff to extend their capacity, fill skill gaps, and handle the tasks they don’t have time for.

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Cybersecurity Services

Custom solutions tailored to your business to protect you from the ever-evolving threat landscape.

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Do You Struggle With IT Challenges?

You don’t have to live with these challenges anymore!

Get IT headaches and cybersecurity worries out of sight, out of mind, and out of your way with Ascend Technology Group’s professional services.

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IT Person Leaving

Maybe you’ve had a dedicated IT person, but now they’re leaving and you don’t know where to start. Let us help!

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Hidden Expenses

Have you been frustrated with unexpected charges, or complicated billing?  Your organization deserves consistent, transparent pricing.

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IT Team Over-Stretched

If your current team is stretched too thin, our co-management services can help shoulder some of the load.

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Compliance Concerns

Worried about maintaining compliance? We can help keep you aligned with compliance frameworks like: HIPAA, SOC, FINRA, CMMC.

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Security Concerns

Are you unsure if your business is secure in the first place? We’ll run a thorough audit and get you on track.

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Client Satisfaction
Years In Business
%
Client Retention
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Businesses Served
%
Tickets Beat SLAs

Why Choose Ascend Technology Group?

After 20+ years in the computer services business, we have built systems and processes to ensure you stay secure, up-to-date, and avoid unnecessary disruptions. When you need support, you won’t have to wonder whether someone is going to follow up in a timely manner.

The Ascend Way

PROACTIVE

Prevent issues before they become problems

CONTINUOUS IMPROVEMENT

Regular check-ins, proactive communication

TRUSTED PARTNER

Long-term relationships, 97% retention, client first mindset

DRIVEN BY PROCESS

The size of our team allows for dedicated teams to ensure we deliver on everything we say we do

SECURITY-FIRST

Monitored security tools for your email and devices designed for protection and performance

Traditional Providers

REACTIVE

Wait until something breaks

SET IT AND FORGET IT

Crickets after initial onboarding

TRANSACTIONAL

You're just another account

OVERWHELMED ENGINEERS

The average IT Service Provider is understaffed and often lacks critical processes needed to deliver consistent results.

PATCHWORK TOOLS

Most IT providers deploy a mix of tools that check the boxes but don't talk to each other

What our clients say

Reviews
5 Over 119 Reviews
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Shawn Bettes 5 days ago
Ascend is consistently reliable and always on top of my support requests. I appreciate the automated acknowledgments followed by the quick turnaround on every support need I submit.
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Caitlynn Eldridge 4 weeks ago
Ascend has been truly wonderful to work with and we couldn't be more appreciative of them!
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Sam Tynan 4 weeks ago
Very pleased with our partnership with Ascend. The entire team goes above and beyond to make sure our technology needs are met on a daily basis. We would not be able to operate in our most efficient ways without their support.
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Tina Acevedo 4 weeks ago
We have been so impressed with the level of service from Ascend. From setting up with all of the hardware we need, to helping us with software installations, the team has been responsive, friendly, and so helpful! We've sought their expertise on organization of assets, setting up team calendars, and reworking our SharePoint. Every interaction has made our team feel like they are fully invested in our success, and that they are truly a part of our team. I jokingly say that Ascend's level of customer service has spoiled me for other vendors, but in all seriousness, it's true! It's very easy to communicate with them through the email ticket system or a call to the help desk. I'd name specific team members, but at this point, I've worked with just about everyone, and each is a stellar representative of the company who makes our lives so much easier with their knowledge and willingness to solve any problems that come up.
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Deb Lensch 3 months ago
Russ was quick to save and transfer my notes and groups from my old outlook to my new outlook! Great job Russell and Ascend!!!!
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patty mastin 3 months ago
Roy saved the day, again! Thank you, Sir, for your help with fixing all of my problems! The world could use 100 more of you!
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Tim Mohatt 4 months ago
Awesome response time and frequent updates. They got my issue resolved quickly to eliminate any long term issues.
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Kathleen Busboom 5 months ago
I felt kind of foolish pulling Ascend in for support. I tried to fix the problem on my own, but I was getting frustrated, and I couldn't figure things out. They were understanding and fixed the problem quickly and professionally. They were happy to help in any way that they could and truly wanted to make my job easier. I really am happy with the Ascend's technicians, they're friendly, helpful and patient. This is really needed at our school.
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Robert Hutchison 5 months ago
Ascend did a great job assisting me with my download to my laptop for a school app.
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IT For Nonprofits

IT For Law Firms

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Manufacturing

Small Business

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What if a proactive IT partner you can trust really does exist?

If you’re not working with us yet, learn how our Technology Success Platform can help you worry less and focus more.

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