Can We trust AI Search Engine Results?
Everyone seems to be adding AI to their search products. In a world awash with data, AI-powered language models have revolutionized our access to information. For example, Google now offers AI summaries where the LLM will read web pages so you don't have to, and give you a direct answer to your question. Setting aside how this cuts the actual websites that produce the content out of the loop, when it works is amazingly useful. However, AI powered search engines, just like AI chatbots are prone to making logic and reasoning errors, and users must be savvy in evaluating the trustworthiness of these AI-generated answers.
Understanding AI LLMs
LLMs are not infallible. They are algorithms trained on existing content, meaning they can replicate biases, inaccuracies, or outdated information present in their training data. Recognizing this limitation is the first step in critically assessing the results they provide.
Even of something like Google's Gemini was 99% accurate and trustworthy, we still have an issue. Of course, humans are rarely that reliable ourselves, but we also rarely have the speed and scale for our errors to cause potentially massive damage. Consider that Google handles around 8.5 billion searches per day. If only 1% of those searches contained potentially harmful information or advice, that still leaves you with 85 million people being fed something problematic. Every day!
Check the Source
LLMs often pull information from various sources. When an AI cites a source, verify its credibility. Look for information from well-established, peer-reviewed, or otherwise authoritative sources. If the AI doesn't provide a source, take the information with a grain of salt and cross-reference it with trusted databases or publications.
Corroborate with Multiple Sources
One hallmark of reliable information is consistency across multiple reputable sources. If an AI LLM provides a piece of information, check if it aligns with what's found on trusted news sites, academic journals, or official statements from recognized authorities.
In Conclusion: The Human Element is Irreplaceable (for now)
AI Search Engines can offer shortcuts and handy summaries. Still, before making any decisions or bold statements based on findings, you would be wise to verify your information from the source rather than trust the AI summary. Remember that AI is a tool to aid human understanding, not replace it. Use AI LLM search results as a starting point for your research, but rely on human judgment and expertise for final decisions.